You may return any unused, unopened, undamaged item within 30 days of receiving your order for a refund of the item’s purchase price. Only merchandise that is returned in its original packaging will be credited.

PLEASE NOTE: Shipping charges are non-refundable.

We cannot accept returns on the following items:

  • Sale items
  • Books
  • Patterns
  • Magazines
  • Needles

To initiate a return of merchandise which meets the above criteria, please contact us via email at or phone (503) 874-4901 and we will provide you with shipping instructions. You are responsible for shipment of the merchandise back to us. For added security, you may wish to choose a trackable shipment method.